FAQ

Students should always be registered at the school they attend. If the students need to be moved up, the appropriate paperwork must be sent in to the BCSS office and the staff will manually move the student up.

Print this roster! The PDF roster from STARS is the official roster that is to be used at all games, tournaments, or matches. Print a copy of this after an edit is made to each team to ensure you have a copy of the roster should there be any discrepancies with the STARS system.

Have your administrator email BCSS at info@bcschoolsports.ca giving you authorization as the new Athletic Director. BCSS staff will then make you a user and email you the login information.

The student may be a transfer student and already registered at their previous school. If this happens, contact BCSS and submit the appropriate paperwork.

If the coach has not yet been determined, list the Athletic Director until you know who the coach will be.

You can only add a team when you are before the Team Registration deadline (see 'Why are there different registration deadlines?') and have a coach declared. Ensure all of your coaches are registered before you try to add teams. Also see 'What if I don't know who the coach of the team is yet?'.

If you have been approved for a jointly sponsored team please email info@bcschoolsports.ca to have students from the joining school added to the host team roster.

No, you can only submit a grade 7 eligibility application for grade 7's to play on a bantam team where the member school would not otherwise be able to field a team due to insufficent numbers.  (see 'Can grade 7 students play on a grade 8 team?').

If you believe that the tier selected for your school and/or the student population numbers in STARS to be incorrect (See 'How is tiering determined?' and 'Why doesn't STARS let me pick my tier?') please contact BCSS. 

Your school's tier is automatically determined in STARS based on your tiering numbers (See 'How is tiering determined?').

Add the student to STARS as soon as possible to allow BCSS enough time to process each student. Standard time for processing new students is 1-2 business days.